SHOPPING INFORMATION
Yes, you will be able to track your order. Once we ship out your order you will receive a tracking number via email.
Delivery time varies depending on the size of the order and shipment method, but for standard orders within 2 to 14 days for your payment being processed.
If you are dealing with time sensitive projects and require and exact arrival date, please reach out to our staff directly with your request before placing your order. We can accommodate expedited shipping request for an additional fee.
After you place your order through our online store we begin processing your payment. Once your payment has cleared we begin fulfillment of your order.
Depending on the size of the order and availability of the products, orders are shipments out within 1-3 business days. We will reach out and inform you if fulfillment may take longer due to product shortages.
Yes. As soon as you place your order online, an email will be sent with your invoice and order information.
Upon checkout, we will begin processing your payment.
Wilkins Engineering has over 20 years in the solar installation industry. We design and install solar systems on commercial and utility scale. Find more about this via www.wilkinsengineering.com
PAYMENT INFORMATION
We begin processing your payment as soon as you submit your order. Payment process usually takes 1 day but can take longer.
A wish list, wishlist or want list is an itemization of goods or services that a person or organization desires.
If you receive a product that is wrong or damaged, please contact us immediately at customerservice@wilkinsengineering.com
When contacting us, please send us and pictures of damages or the wrong product. We can fully refund or replace products that are returned within 20 days of delivery.
You can cancel any orders that have not left for shipment. We also accept returns on orders that are sent back to us in original condition within 20 days of delivery.
Your refund will be processed once we confirm that your return is in original condition. The customer will be responsible for any shipment charges on returns.
Package tracking or package logging is the process of localizing shipping containers, mail and parcel post at different points of time during sorting, warehousing, and package delivery to verify their provenance and to predict and aid delivery.
